Contacting the IT Service Desk Phone Service Desk Phone Number: (905) 721-3333 Mon to Thu: 7:30am to 9:00pm Fri: 7:30 am to 6:30pm Sat: 9:00am to 4:00pm Sun: 9:00am to 4:00pm Email Service Desk Email: ServiceDesk@dc-ot.ca Mon to Thu: 7:30am to 9:00pm Fri: 7:30 am to 6:30pm Sat: 9:00am to 4:00pm Sun: 9:00am to 4:00pm Emails are processed in the order they are received during our business hours. Response times may range from 1 hour to 72 hours, depending on volume. Delays are possible during peak periods. For urgent requests, please call or visit us in person. Live Chat Mon to Fri: 8:30am – 4:30pm Sat to Sun: Closed Walk-In Service Desk Hours North Oshawa Campus - SW100 Gordon Willey Mon to Thu: 7:30am to 8:30pm Fri: 7:30am - 6:30pm Sat: 9:00am to 4:00pm Sun: Closed Whitby Campus – Computer Commons Don Lovisa Mon to Fri: 7:30 am to 6:30pm Sat & Sun: CLOSED These hours exclude holidays. The Service Desk is closed on Stat Holidays. Computer Commons Hours Oshawa Computer Commons Monday – Thursday: 7:30am – 8:30pm Friday: 7:30am – 6:30pm Saturday: 9:00am – 4:00pm Sunday: Closed Whitby Computer Commons The Whitby Computer Commons is accessible when the College is open. Helpful links Applicant Portal Reset my password Printing WiFi Service Desk Hours Interactive Campus Map MyDC DC Connect Campus-ID & U-Pass M365 changes
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