Co-op option available – September Intake Only
Be part of one of the fastest-growing industry segments in the world. Hotels, resorts, restaurants, cruise ships, casinos, entertainment venues and conference centres are all benefiting from an increasing number of travellers from around the globe. Learn the essential operational skills and management techniques employers value in this vibrant business. Explore the diverse career paths that are available to you, as you unleash your passion for customer service excellence and profitable hospitality business operations. The world of accommodation, food and beverage, travel and tourism are yours to discover.
This program is also offered in a fast-track format (16 months) from January or May until the following April or August. Students complete all four semesters consecutively. January start students finish the following April; May start students finish the following August. Co-op option not available, however, students still complete 120 hours of Field Placement work experience.
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To help students succeed in programs with remote learning requirements, Durham College’s IT Services department has identified minimum technology recommendations. While these are not program requirements, these suggestions will help ensure students have the right tools to support a quality remote learning experience.
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The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals. Similar to an academic course, work terms are a mandatory component to this form of experiential learning.
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The program focuses on the management of hotel, restaurant and tourism enterprises and is designed to provide you with a thorough foundation of the professional skills required to begin a career in these sectors. Given the hands-on nature of the hospitality industry, all courses are designed to provide you with active learning opportunities including labs for food and beverage preparation and service and front desk operations, along with numerous case studies and simulation exercises. Built on three key themes – profitable business management, exemplary customer service and an appreciation of sustainable hospitality management practices – each course will take you on an exploration of the various business aspects of the hospitality service industry, including:
Teamwork, effective decision-making, critical thinking and leadership skills are explored in Year 1 and also emphasized throughout the second year of the program. You will also participate in a capstone course in Semester 4 designed to provide you with an opportunity to apply the skills you have acquired throughout the program as you operate a full-service hotel through a robust simulation program.
To develop a better affiliation with industry and further your skills, you will be invited to apply to the co-op option during your first semester. Qualified students will complete a four-month, paid work term in the summer between the second and third semesters of the program. Students can also choose to complete a 120-hour field placement to gain work experience during their fourth semester.
The Hospitality - Hotel and Restaurant Operations Management program is offered at the Whitby campus, home of the college’s W. Galen Weston Centre for Food (WC). This incredible learning environment provides access to state-of-the-art labs, classrooms and meeting spaces all designed to offer you the best possible learning experience.
Students in this program will benefit from working and learning in Bistro ’67, a full-service, Feast On ® certified teaching and learning restaurant operated by staff and students.
Durham College faculty and employees are proud to be members of the following professional associations:
Meetings Mean Business
PCMA Student Chapter
Founded by current DC Event Planning Students, the DC PCMA Student Chapter provides opportunities to gain invaluable experience working on a board and connecting and collaborating with other event planning students from across the country and United States!
Join us at Durham College, in the Faculty of Hospitality and Horticultural Sciences – your future awaits!
The courses listed below are for incoming students. If you are a current student, please refer to your program of study for the year you began your program. Your program of study can be found on MyDC.
Courses, course descriptions and delivery formats are subject to change.
More than 75% of this program is delivered in-person.
The rest of the coursework will be delivered using hybrid, flexible or online formats. Students will come to campus to complete in-person learning requirements.Detailed schedules, with course-specific delivery information, will be available after registration. Courses, course descriptions and delivery formats are subject to change.
Students completing a field placement will participate in a 120-hour, unpaid work experience in the fourth semester. This will provide the opportunity to integrate theory with practice under the supervision of an industry professional. Students work at hotels, restaurants, catering companies, food service operations, golf courses, tourism operations or other locations, applying their skills from the classroom on the job.
From student-focused special events, to employment in the W. Galen Weston Centre for Food’s restaurant to special projects, there are countless opportunities for students to further their learning beyond the labs.
Graduates may be eligible to apply their academic credits towards further study through Durham College and partner Canadian and international colleges and universities. These include:
For more information, please visit our pathways page.
To help students have the best remote learning experience possible, Durham College’s IT Services department has identified technology recommendations for each program based on course needs and software requirements. While not required, students may want to consider these suggestions if they are purchasing a computer or laptop for the upcoming academic year.
Storage: 256GB SSD
Operating System: Microsoft Windows 10 Professional or Education x64 SP1
Internet Browser: Internet Explorer 11 or Google Chrome (newest version) or Firefox (newest version)
Network Adapter: 802.11ac 2.4/5 GHz wireless adapter
Camera: Webcam/built-in camera
Questions regarding technology recommendations can be directed to the IT Service Desk or the school office.
The best way to succeed in your field is to immerse yourself in it! Co-op is an excellent way to build your professional network, explore career paths and apply in-class teachings to real work situations. Co-op is a model of education that integrates academic learning with workplace learning in fields relevant to our students’ academic and personal goals.
Students starting in the Hospitality – Hotel and Restaurant Operations Management Diploma program each September will be invited to apply to the co-op option during their first academic semester. Entrance to the co-op option is limited and the processes for securing a work term are competitive. Students enrolled in the co-op option are required to complete a four-month, paid work term between the second and third semesters of their program.
Supports are available through the Experiential Learning office to assist students with securing their work terms. In addition, the Experiential Learning office is in contact with co-op students and their employers during the work terms to help with any questions. Upon completing the work term, co-op students return to campus to complete their final two academic semesters of the program before graduating.
*Co-op is only available for students who start the Hospitality – Hotel and Restaurant Operations Management program each September
Co-op Work Term 1 (HROC 1000)
The co-op experience provides the opportunity for students to consolidate their professional knowledge and skills in a practice setting. The work term will provide students with work experience in the accommodation, food, and beverage, and travel and tourism industries. The work term expands students’ learning environment to real work settings where they will be challenged to apply their academic knowledge and practical skills. Students will be assessed on performance and ability to demonstrate knowledge, skills, professional standards, and ethics.
Courses and course descriptions are subject to change.
Once transferred to the co-op option of this program, students will have a co-op administrative fee of $475 assessed to their accounts during the academic semester(s) prior to scheduled work term(s). The administrative fee goes to support the broad array of support services provided to co-op students. These services are dedicated to support student success.
Find more information about the benefits of becoming a co-op student.
Find more information about the benefits of becoming a co-op employer.