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W. Garfield weston foundation award
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Hospitality Skills

Hospitality Skills

Whether it’s greeting guests at a hotel or guiding tourists around an exciting vacation spot, it’s important to provide a welcoming atmosphere for visitors. The Hospitality Skills program will provide you with an introduction to hotel, restaurant and tourism operations and the knowledge and expertise required for an entry-level position in the hospitality field. You will have the opportunity to earn industry-recognized certifications related to food and beverage service and safe food handling.

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Program Description

The Hospitality Skills program will provide you with an introduction to hotel, restaurant and tourism operations and the knowledge and expertise required for an entry-level position in the hospitality field. You will have the opportunity to earn industry-recognized certifications related to food and beverage service and safe food handling.

You will learn how to:

  • Provide hospitality service in a professional manner in order to increase customer satisfaction
  • Identify and describe the various sectors of the Canadian tourism industry
  • Use basic calculations to assist with daily functions of a hospitality operation
  • Assist in development and implementation of a hospitality operation’s marketing plan and materials
  • Follow all relevant health and safety legislation and regulations
  • Plan and implement personal and professional development strategies related to the hospitality industry
  • Support daily functions of a hospitality operation using current technologies and computer applications
  • Perform duties of an entry-level accommodation operations team member
  • Explain theories of food and beverage service and perform basic service tasks

Experience is gained through hands-on practice and role-playing in the college’s laboratories. You will also refine your skills in customer service and communications and learn how to apply these skills to a variety of hospitality services including hotels, restaurants, resorts and catering companies.

Students in this program will benefit from working and learning in Bistro ’67, a full-service, green-certified teaching and learning restaurant operated by staff and students.

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Admission Requirements

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Field to Fork

The field-to-fork concept is based on the harvesting, storage, processing, packaging, sale and consumption of food – in particular the production of local food for local consumers. Durham College has adopted this concept and applied it to a diverse range of programs that crossover traditional academic schools. To capitalize on classroom and lab equipment availability select courses may be offered at any of our locations including the Oshawa and Whitby campuses and the Centre for Food.

The curriculum, faculty expertise and state-of-the-art facilities and equipment required to implement this concept have been built into each program, providing students with unparalleled exposure to field to fork.

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Career Options

What you could be:

  • Cruise ship attendant
  • Customer service representative
  • Guest service agent
  • Food and beverage service
  • Host/hostess
  • Hotel services attendant
  • Hospitality reception
  • Tourism specialist

Where you could work:

  • Conference centre
  • Cruise ship
  • Event/sport venue
  • Gaming/casino
  • Golf course
  • Hotel
  • Resort
  • Restaurant
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Program Costs

YEAR ONE FEESDomesticInternational
Tuition$2,896$12,667
Compulsory Ancillary

$1,091

$1,796
Program Incidental$795$795
Total Fees:$4,782$15,258

Please note: fees are based on the 2015-2016 academic year and do not include textbooks. For more information please see Other fees to consider.

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Opportunities For Degree Completion Or Additional Credentials

Successful completion of the Hospitality Skills certificate program will offer opportunities for further study in additional Durham College programs such as:

Qualified graduates may also be eligible to apply their academic credits toward further study through Durham College’s partnerships with many Canadian and international colleges and universities.

Please visit the Transfer Guide for more information.

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W. GARFIELD WESTON FOUNDATION AWARD

Students applying to this program may be eligible to apply for the W. Garfield Weston Foundation Award. Qualified recipients of the award will receive $5,000 per year, for up to two years, including $1,500 for tuition and $3,500 for other expenses such as travel, food, books, tools and supplies. For more information, please visit the award page.

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PROGRAM AT-A-GLANCE
  • ontariocolleges.ca code: HSKL
  • Program length: One-year
  • Credential awarded: Ontario College certificate
  • Location: Whitby
  • School: Centre for Food
  • Domestic tuition: $2,896 (CDN)
  • Intake Statuses
    • Program intake status is Open Open: September 2016
    • Program intake status is Suspended Suspended: January 2017
  • International Intake Statuses
    • Program intake status is Open Open: September 2016
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