CAMPUS STATUS All Durham College locations are open; classes and activities will be held as scheduled.

Ask Us
Nathalie Stutt

For further information,
contact Nathalie Stutt

905.721.2000 ext. 6587

Contact the International departmentIf you are an International student, please contact
International Admissions

905.721.2000 ext. 2355

Connect with us!
Connect with us
Office Administration

Office Administration

Office Administration

Multi-tasking would be an understatement

The phone is ringing, there are three spreadsheets open on the computer screen and a team meeting starts in two minutes. This is the life of an office administrator. Personable and committed, they create order out of chaos and provide the glue that holds businesses together.

Back to Top

Program Description

You will learn the basic skills required for an entry-level administrative position including:

  • Accounting
  • Communications
  • Electronic transcription
  • Office procedures
  • Spreadsheets
  • Word processing

You must achieve a minimum keyboarding speed of 30 net words per minute in order to graduate.

Back to Top

Admission Requirements

Back to Top

Career Options

Graduate employment may be found in a wide variety of administrative settings, including:

  • Educational institutions
  • Government – municipal and provincial
  • Non-profit organizations
  • Corporate businesses

Past Durham College graduates have found employment with the following job titles:

  • Administrative Assistant
  • Customer Service
  • Office Administrator
  • Secretary/Receptionist
Back to Top

Course List & Descriptions

Semester 1

Semester 2

This course introduces the student to fundamental accounting concepts.  It introduces the student to the double entry bookkeeping cycle, including the preparation of financial statements for sole proprietorships and basic payroll.

This course is designed to provide students with the foundation in communication skills necessary to succeed in their program and in their careers as office administrators. The principles of written communication skills, editing skills, and verbal communication skills will be examined. Writing skills will be developed through online grammar software assignments/exercises and comprehensive testing; correct sentence structure and grammar will be emphasized throughout the course.  Editing skills required to produce final copy of computer-generated and rough-draft material will be developed.  Professional speaking communication skills will be developed through verbal presentations.

This course is designed to teach students sound computer skills.  Students should be able to produce accurate, mailable copy from rough drafts and unarranged material of any kind.  This course will provide instruction in the basics of Word.  Coverage of Windows and basic PowerPoint will be given in this course as well.

This course is designed to teach students sound computer keyboarding skills.  A minimum skill level of 25 net words per minute must be achieved to pass this subject.   This course will provide instruction and practice using the touch method on the alphabet, number and symbol keys, and the numeric keypad.

In this introductory level course, students learn to apply knowledge of interpersonal relations and group dynamics to one-on-one and group situations.  Emphasis will be placed on understanding, developing and improving effective interpersonal skills.

This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge which can be valuable in obtaining and retaining careers in today’s fast-changing office environment.  These can be applied to any office situation, ranging from a multinational corporation to a home-based enterprise including being a virtual assistant.  Topics covered include Internet research and e-mail messages; managing time and stress; telecommunications; office reception and customer service; scheduling appointments, planning meetings and travel arrangements; handling the office mail; document management; customer service and job search.

This course builds upon the skills learned and developed in Communications for Office Professionals I and is designed to provide student with the ability to apply communication skills frequently using by office administrators.  The areas of reading, writing, listening, and speaking will each be examined and further developed.  professional communication skills be developed through practical application of listening, note taking, preparation of meeting agendas and minutes, writing business letters, communicating with technology, researching and analyzing, producing written reports and giving verbal presentations.

This course will provide students with skills necessary to understand the fundamental principles of Microsoft Excel software.  Students will learn to create, edit, and enhance worksheets using formatting, formula and function creation, and the development of a chart.

This course is designed to allow the student to build on basic computer skills.  Students should be able to attractively set-up mailable documents from rough drafts and unarranged material of any kind, including letters, envelopes, memos, reports, manuscripts, and tables.  Word 2010 using Windows will be used to introduce the student to the concept of computer applications in the business office environment.

This course is designed to teach students sound computer keyboarding skills.  A minimum skill level of 30 net words per minute must be achieved to pass this subject.   This course will provide instruction and practice using the touch method on the alphabet, number and symbol keys and the numeric keypad.

Elective general education courses appear in your program of study as GNED 0000. This is called a “placeholder.” This placeholder is replaced by an actual course that you will select from a list of available "elective" general education courses when you register in the relevant semester.

Please note that the type and number of elective courses available will vary from semester to semester and from year to year.

Please visit the General Education website for more information.

required of a word processing professional and includes a review of grammar and punctuation rules.  Students will use Word 2010 to transcribe — from electronic dictation; from error-ridden, incomplete, hand-written copy; and from error-ridden, incomplete, computer-generated copy — various types of business material which may include memos, letters, reports, itineraries, press releases, etc.  Students will be required to use skills previously learned in Computerized Document Production I and in Communications for Office Professionals I and to develop those skills to higher levels by integrating them in the production of error-free documents on a first-time printout at a reasonable production speed.

Courses and course descriptions are for the next academic year and are subject to change.

Back to Top

Program Costs

 YEAR ONE FEESDomesticInternational
Compulsory Ancillary$1,057$1,617
Program Incidental$0$0
Total Fees:$3,745$13,795

Please note: fees are based on the 2014-2015 academic year and do not include textbooks. For more information please see Other fees to consider.

Back to Top

Opportunities For Degree Completion Or Additional Credentials

Qualified graduates can go on to take:

Graduates may also be eligible to apply their academic credits toward further study through Durham College’s partnerships with many Canadian and international colleges and universities. 

Please visit the Transfer Guide for more information.

Back to Top
  • Program length: One-year
  • Credential awarded: Ontario College Certificate
  • Location: Whitby
  • School: School of Interdisciplinary Studies & Employment Services (ISES)
  • Domestic tuition: $2,687 (CDN)
  • Intake Statuses
    • Program intake status is Open Open: September 2015
    • Program intake status is Open Open: January 2016
  • International Intake Statuses
    • Program intake status is Closed Closed: September 2015
  • code: OFAD
Reach local advertisement tracking image
Apply Now button