This course introduces students to fundamental accounting concepts.  With these concepts, students learn how to keep a simple set of books for a small business, including journalizing, posting, trial balance, adjusting entries, and the preparation of financial statements.  Other topics include petty cash, bank reconciliations, and internal control.

This course is the first part of an introduction to the computer skills required in business today. It provides the first year business student with an introduction to Microsoft Word and Microsoft PowerPoint.  

This is a fundamental course in Business Mathematics. Topics covered include: Mathematics of Merchandising, Simple Interest, Compound Interest, Annuities, Loan Amortization, and Cost-Volume-Profit Analysis. This course is designed to encourage students to develop mathematical skills and abilities by applying them to common business situations. Regardless of his or her prior math experiences, this course will enhance the learner’s ability to use mathematics to solve problems and make sound decisions from both a career and personal perspective.  The use of a pre-programmed financial calculator is required in this course.

This course introduces students to the management aspects of Human Resources in preparation for advanced, specialized studies in the second and third years of the HR program. Specific focus is on the factors that affect the overall atmosphere in the workplace and that which contributes to an environment conducive to maximum productivity.  Students will be introduced to effective strategies for hiring, motivating, managing, training, and retaining staff.  Students will study the following topics:  the strategic importance of Human Resources and the role of the H.R. Manager; competitive challenges facing Human Resources; demographic challenges, government and legal challenges, job analysis and design; Human Resources planning; recruitment and selection; orientation and training; employee relations, and problem-solving techniques.   Successful completion of this course and HRM 2200 (with a B standing) will qualify as an approved credit towards the academic component of the Certified Human Resources Professionals designation (CHRP) granted by the Human Resources Professionals Association of Ontario (HRPAO).

This course will cover a wide variety of introductory topics for those interested in starting or seeking employment in a business management role. The course will focus on the factors that affect the success of businesses in Canada. It will review the entrepreneurial spirit and character it takes for individuals to start their own business. It will explore different kinds of business types and the way they compete in the global economy today. The course introduces management techniques, business planning, as well as ethical business practices. There will be brief coverage of successful management of financial resources.

This course is aimed at giving students a practical introduction and understanding of the marketing process and the activities of marketers.  The material covered will teach the student the basis of marketing planning and principles which are necessary for any type of successful business enterprise—product or service, large or small, profit or not-for-profit.  The creation of customer value, an analysis of the changing business environment and its impact, identification of the customer, and an understanding of their decision making, as well as marketing research methods and their linkage to effective marketing strategies will be examined.

This course introduces students to the role of Operations managers in any business – service provider or manufacturer – and begins to explore the wide range of contributions that these people make to the organization. Operations managers are involved in helping manage resources effectively so that the organization can, in an efficient and competitive way, supply products and/or services that meet the needs of its customers.  By the end of the course, students will have developed an awareness of some of the activities and decisions that operations managers are involved with as they strive to continuously improve all aspects of the way the organization designs, produces, and delivers the products or services that its customers demand.  Careers in operations management are challenging, rewarding, and diverse, and an important goal of the course is to help students build an awareness of the variety of career paths open to someone with an operations management background.  Students will be able to identify common operations management-related positions in an organization and begin to identify the skills and abilities that are commonly required to be successful in this field.   Students will begin to assess whether operations management is a good “fit” for their own interests and career goals.

This course will provide the students with the skills necessary to understand and prepare the required Excel spreadsheets they will need to function in the laptop environment of years two or three at the college and in the business world.

This introductory communications course emphasizes the development of reading, writing, listening and speaking business communication skills at a college level. Students write for various purposes and audiences and deliver short presentations to small groups. Students’ research, analyze, summarize and document information.  Students self and peer evaluate written documents and oral presentations.  Through reading, media response and discussion exercises, students improve their communication skills. Communicating in diverse teams and across cultures is emphasized. 

Elective general education courses appear in your program of study as GNED 0000. This is called a “placeholder.” This placeholder is replaced by an actual course that you will select from a list of available "elective" general education courses when you register in the relevant semester.

Please note that the type and number of elective courses available will vary from semester to semester and from year to year.

Please visit the General Education website for more information.

This course introduces the student to the study of economics.  The social science of economics explains how countries, businesses, and individuals tackle the problem of scarce resources in order to satisfy needs and wants.  The course introduces economic principles such as opportunity cost, demand, supply, and elasticity.  The course also covers macroeconomic topics such as unemployment, inflation, economic growth, determination of national income, money and banking, and stabilization policies.  In addition, the course reviews the structure of government in Canada with respect to taxation and spending

In a few short years, social media has profoundly changed the global communication landscape. With the advent of social media tools such as Facebook, YouTube, WordPress, and Twitter, more and more people are connecting and collaborating online, and creating and distributing content in ways we have never seen before.

This course will provide a summary of the major developments in social media and will examine how social media can be used not only to stay current about art trends and news, but also to self-promote and conduct business online. Students will be introduced to a variety of social media environments and will gain hands-on experience with many of the leading social media applications. This course requires active participation of students and a willingness to immerse in social media practices. 

This is the second level survey course in operations management, and provides a continuation of the introductory topics relevant to the operations management profession.  Operations managers are involved in helping manage resources effectively so that the organization can, in an efficient and competitive way, supply products and/or services that meet the needs of its customers.  This course introduces demand forecasting, planning, process design, layout strategies, work measurement, just in time and lean operations, and supply chain management.  Careers in operations management are challenging, rewarding, and diverse, and an important goal of the course is to continue to help students build an awareness of the variety of career paths open to someone with an operations management background.

The appropriate documentation and techniques required to execute an effective job search will be developed in this course.  Report writing skills involving detailed problem solving will be applied.  As employees advance in their careers, the ability to produce a well-documented complete and concise report becomes increasingly important.  Finally, the ability to speak confidently on a variety of topics to various group sizes is of crucial importance.  This course will allow the student to further develop effective oral presentation skills which will be invaluable in career development.

This one semester course for Operations Management students will enlarge the student's knowledge and improve the skill level of the Microsoft Excel application software.

This course is currently under development. 

This course covers the basic principles and concepts concerning managing inventory. As well this course looks at various approaches used in managing manufacturing as well as distribution inventory. 

Principles of Purchasing is an introduction to the procurement function.  This activity is sometimes called ‘industrial buying’.  The student is introduced to the basics of the purchasing function including the purchasing cycle and the way the purchasing activity is integrated into the firm’s organization.  Various purchasing tools and techniques are described and practised.  The important topics of materials management, E-Purchasing, Supplier Selection and Evaluation and Global sourcing are studied (among others).

This course is designed to equip the student with a working knowledge of descriptive statistical methods.  Emphasis is balanced among theoretical concepts, calculations, and data interpretation.  Major topics covered include: frequency distributions; graphic presentation of data; measures of central tendency and variation; probabilities; normal probability distribution; sampling and central limit theorem; estimation and confidence intervals; and, linear correlation and regression.  The course makes extensive use of the statistical capabilities of Excel.

Elective general education courses appear in your program of study as GNED 0000. This is called a “placeholder.” This placeholder is replaced by an actual course that you will select from a list of available "elective" general education courses when you register in the relevant semester.

Please note that the type and number of elective courses available will vary from semester to semester and from year to year.

Please visit the General Education website for more information.

This course introduces students to the key areas of consideration in the conduct of business activities within a global context by examining global trends and issues related to cultural, political, economic, and ethical that affect business and operations.

This course examines the tools and techniques used to analyze and measure work systems. These techniques have the basic purpose of improving organizational productivity and reducing waste. This course covers topics such as return on investment, macro and micro analysis, time study, work sampling; and standard data. Laptop computers are utilized throughout the course to help minimize the computation errors and more closely replicate the business environment.

This course examines in detail the process of Master Planning.  Master Planning encompasses the activities of Business Planning, Production Planning, Master Production Scheduling, and Final Assembly Scheduling.

This course introduces Operations Management students to four related topics in the world of manufacturing. These topics are: an introduction to Manufacturing Systems and Process Selection, the New Product design process. an introduction to selected modern manufacturing techniques and processes and the properties and uses of manufacturing materials and, the function and interpretation of engineering drawings (blueprints) as they are relevant to the field of Operations Management.

This course provides an in-depth review of transportation and logistics principles, modes and strategic activities – building off the foundations of Operations Management I & II.  The course focuses on transportation modes of road, rail, water, air and the combination of all four.  A particular focus is placed on the global movement of goods and the financial measures to manage logistics systems.

Cost Management will provide the student with an overview of the preparation and use of managerial cost accounting information.  The course begins with an introduction to cost accounting technology and then focuses on traditional cost accumulation systems for manufacturing and service operations.  Product costing systems in the new manufacturing environments are also examined.  The importance of budgeting, master budgets and flexible budgets are studied.  The course also covers standard costs and variance analysis. Finally, the course covers basic incremental analysis to assist in various decision making situations, including a product’s selling price.

This course gives students an understanding and appreciation of Information Technology in the Operations Management/Supply Chain areas. Course topics include: Legacy systems, ERP systems, E-Business, CRM, and Implementation issues.  Students gain an appreciation of what each system attempts to do as well as see how it may complement other systems. 

Students will learn the techniques required to locate a facility, create a plant layout, and work with preventative maintenance systems. The course culminates with a detailed capstone project involving the determination of plant rate, material handling requirements, line balancing and activity relationship planning.

Operations Management Field Placement Seminar prepares the learner to identify, secure and participate in a field placement opportunity.  Although the placement experience does not take place until the winter semester, it is important that participants lay the groundwork throughout the fall semester.  This seminar is designed to guide students through that preparation via a series of workshops and directed activities. Students will establish personal goals for their placement experience, finalize an up-to-date resume and cover letters appropriate to a college graduate, develop a targeted list of prospects, and practice making initial contact with potential placement employers. 

The core of the operational side of any business is the processes it builds and employs to create value for customers. This course and the following course, Process Improvement II, will introduce students to basic concepts and tools in the areas of Process Improvement, Quality Assurance, and Quality Control.  There is a balance between theories and philosophies of quality and practical techniques and tools associated with quality control, especially in the area of statistical process control. The field of process/quality improvement will be explored in topics such as the history of quality thinking, Total Quality Management, Benchmarking, the operational tools of quality management and various techniques of Statistical Process Control.

This course provides an understanding of the principles of project management. It combines theory and practical assignments while introducing students to current accepted project management methods and terminology, as outlined by the Project Management Institute (PMI). Students will plan, manage, execute, and close a project, taking into consideration all project constraints. Students will also learn how to create and monitor a project using Microsoft Project 2010 software. 

This is a capstone course designed to give graduating students an opportunity to apply, in an integrated way, the skills they have learned in the Operations Management program.  Using SAP enterprise resource planning (ERP) software, students will participate in a business case scenario which requires them to use SAP to make strategic and operational business decisions to compete in a marketplace.  Students will gain hands-on experience in the use of an integrated, modern ERP system for business decision making, and experience how SAP is used in business to manage end-to-end business processes – from forecasting and planning, through to procurement, production, order fulfillment and sales.  This course builds on the transaction-based SAP knowledge students have developed in their year two course, “Introduction to Business Processes”, and extends that learning to simulate how ERP systems are used in large enterprises to make decisions and execute strategies in an integrated way.

This course is designed to provide third year students the opportunity to consolidate and employ the knowledge and skills they have acquired during their three years of studies in the Business Administration program.  Students will be required to apply, in an integrated way, the operations management and more general business principles that they have learned to date through a series of increasingly complex case studies.  Working in teams, students will examine the operations management and business issues, and make recommendations for action.  Students may be required to present their analysis in both written and oral presentations in class.  At the end of the course, student teams present a final case report to a panel of faculty and industry representatives.

This component of the Operations Management curriculum is an integral part of the student’s education and preparation for the workforce.  The student will secure an unpaid Operations Management position with an employer for 20 working days.  The student will establish mutually agreed-upon performance objectives with the employer, complete the tasks, be evaluated by the employer on job performance and professionalism, and be evaluated by the faculty advisor based on the completion of required reports.  The field placement will be arranged independently by the student based on their skills and career interests and must be approved by the Field Placement Coordinator.  Assistance in securing a field placement position will be provided by the Field Placement Coordinator, but it is ultimately the student’s responsibility to secure a placement which will allow him or her to meet individual objectives for this experience.

Many Business Administration graduates will, over the course of their careers, move into leadership roles in business enterprises.  This course introduces participants to the role of a leader in a business, whether that is as a front-line supervisor, manager, or owner/operator.  Through class discussions, case studies, and independent reading, the participant will explore and develop his/her own leadership philosophy.  Participants will explore how a leader’s interactions with front-line employees have a direct impact on organizational effectiveness.  Legislation that affects a front-line leader’s decision-making will be introduced, including key aspects of employment standards, health and safety, and human rights.  The impact of unions on a business leader’s role will be explored.  Finally, strategies for managing one’s own career path as a business leader will be explored, including the role of mentors, continuing education, professional networking, and professional accreditations.

This course examines some of the quality systems used to assure conformance to design specifications including the development of complete documentation and work instructions and management and traceability of materials and production lots. Experimental design and gauge control are introduced and discussed for their importance to process improvement and maintenance.  Students will investigate the topic of acceptance sampling as an appropriate methodology in certain quality control situations and learn how to design and evaluate sampling plans.  Human factors in process improvement and quality initiatives are explored.

Strategic Purchasing is a continuation of Purchasing 2220. The emphasis is on developing, maintaining, and enhancing supplier relationships to optimize the supply chain.  Included is an exploration of negotiations in purchasing to achieve the optimum supply situations. Various purchasing tools including SAP and techniques are described and practiced.  The important topics of quality, cost-price analysis, negotiation, transportation, and Healthcare purchasing are studied.