Contacting the IT Service Desk

Service Desk Email: ServiceDesk@dc-ot.ca

Monday to Thursday: 7 a.m. to 9 p.m.
Friday: 7 a.m. to 6:30 p.m.
Saturday: 9 a.m. to 4 p.m.
Sunday: 9 a.m. to 4 p.m.

Emails are processed in the order they are received during business hours. Response times may range from one to 72 hours, depending on the volume of requests. Delays are possible during peak periods. For urgent requests, please call the IT Service Desk or visit us in person.

Monday to Friday: 8:30 a.m. to 4:30 p.m.
Saturday and Sunday: Closed

North Oshawa Campus – Computer Commons (SW100), Gordon Willey building
Monday to Thursday: 7:30 a.m. to 8:30 p.m.
Friday: 7:30 a.m. to 6:30 p.m.
Saturday: 9 a.m. to 4 p.m.
Sunday: Closed

Whitby Campus – Computer Commons (WHY 1-1), Don Lovisa building
Monday to Thursday: 7:30 a.m. to 6:30 p.m.
Friday: 7:30 a.m. to 5 p.m.
Saturday and Sunday: Closed

The Service Desk is closed on Statutory Holidays.

Oshawa Computer Commons
Monday to Thursday: 7:30 a.m. to 8:30 p.m.
Friday: 7:30 a.m. to 6:30 p.m.
Saturday: 9 a.m. to 4 p.m.
Sunday: Closed

Whitby Computer Commons
Monday to Thursday: 7:30 a.m. to 6:30 p.m.
Friday: 7:30 a.m. to 5 p.m.
Saturday and Sunday: Closed