Operations Management I

This course introduces students to the role of Operations Managers in any business – service provider or manufacturer – and begins to explore the wide range of contributions that these people make to the organization. Operations managers are involved in helping manage resources effectively so that the organization can, in an efficient and competitive way, supply products and/or services that meet the needs of its customers. By the end of the course, students will have developed an awareness of some of the activities and decisions that Operations Managers are involved with as they strive to continuously improve all aspects of the way the organization designs, produces, and delivers the products or services that its customers demand. Careers in Operations Management are challenging, rewarding, and diverse, and an important goal of the course is to help students build an awareness of the variety of career paths open to someone with an Operations Management background. Students will be able to identify common Operations Management-related positions in an organization and begin to identify the skills and abilities that are commonly required to be successful in this field. Students will begin to assess whether Operations Management is a good "fit" for their own interests and career goals.