This course deals with the ways in which individuals, groups, and entire organizations function and interact within the overall organizational context. Topics at the individual employee level include personality, attributions, attitudes, emotions, values, ethics, learning and motivation. Further topics include team and group processes, leadership, conflict management, interpersonal communication, organizational design, organizational culture, and organizational change. HR professionals must be in the vanguard of leading-edge organizational practices such as employee involvement, employee teams, knowledge management, monitoring the organization to ensure adherence to ethical business practices, and ensuring an effective and healthy organizational culture. Management development efforts must reflect the changing requirements of successful managers and leaders and include a focus on key competencies such as emotional intelligence and transformational leadership. Successful completion of this course will qualify as an approved credit towards the academic component of the Certified Human Resources Professionals designation (CHRP) granted by the Human Resources Professionals Association of Ontario (HRPAO).
Courses and course descriptions are updated on a regular basis and are subject to change.